Medlock Cookie Policy


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Cookies which are strictly necessary are automatically placed on your computer or device when you access our website or take certain actions on our website. Analytical/performance, functionality and targeting cookies (and other technologies) are only placed on your computer or device if you have consented to us doing so. You consent to us placing these cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can find more information about the individual cookies we use and the purposes for which we use them here:

Analytical/Performance Cookies:

CUSTOMER_INFO -  An encrypted version of the customer group you belong to.

STF -  Information on products you emailed to friends.

Functionality Cookies:

COMPARE - The items that you have in the Compare Products list.

CUSTOMER_AUTH - An indicator if you are signed into the store.

EXTERNAL_NO_CACHE - A flag that indicates whether caching is on or off.

LAST_CATEGORY - The last category you visited.

LAST_PRODUCT - The last product you looked at.

NEWMESSAGE - Indicates whether a new message has been received.

NO_CACHE - Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART - A link to information about your cart and viewing history if you have asked the site.

RECENTLYCOMPARED - The items you recently compared.

WISHLIST - An encrypted list of products added to your wishlist.

WISHLIST_CNT - The number of items in your wishlist.

Strictly Necessary Cookies:

CART - The association with your shopping cart.

CATEGORY_INFO - Allows pages to be displayed more quickly.

CUSTOMER - An encrypted version of your customer id.

CUSTOMER_SEGMENT_IDS - Stores your Customer Segment ID.

FRONTEND - Your session ID on the server.

GUEST-VIEW - Allows guests to edit their orders.

STORE - The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE - Indicates whether a customer authorized cookies.

Targeting Cookies:

VIEWED_PRODUCT_IDS - The products that you recently looked at.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Except for cookies that are strictly necessary, all cookies will expire after 1 hour.